Mental Health and Well-Being Resources


Kids Help Phone: Get Support  Kids Help Phone is Canada’s only 24/7, national support service. We offer professional counselling, information, referrals and volunteer-led, text-based support to young people in both English and French. Whether by phone 1-800-668-6868, text, mobile app or through our website, you can connect with us whenever you want, however you want. Our service is completely confidential – you don’t even have to tell us your name if you don’t want to.

Black Youth Helpline  The Black Youth Mental Health Line model was created by youth for youth.

Lesbian Gay Bi Trans Youth Line  LGBT Youth Line offers confidential and non-judgemental LGBTTQQ2SI peer support through our telephone, text and chat services.

OK2BME | Support for LGBTQ Youth (Lesbian, Gay, Bisexual, Transgender)  OK2BME is a set of support services for lesbian, gay, bisexual, transgender or questioning (LGBTQ) kids and teens in the Waterloo Region.


Hope for Wellness Chat  Hope for Wellness: Support for Indigenous Peoples from experienced and culturally competent Help Line counsellors.

Bell Let’s Talk  Bell Let’s Talk is focused on engaging Canadians to take action to create positive change in mental health.

Get help | Bell Let’s Talk  Bell Let’s Talk’s list of organizations with helpful resources.

Not suicide. Not today. Crisis and support resources from CAMH, The Centre for Addiction and Mental Health – Canada’s largest mental health teaching hospital and one of the world’s leading research centres in its field.

BounceBack Ontario – Canadian Mental Health Association, Ontario  BounceBack® is a free skill-building program managed by the Canadian Mental Health Association (CMHA). It is designed to help adults and youth 15+ manage low mood, mild to moderate depression and anxiety, stress or worry.

Anxiety Canada  Anxiety Canada: Free online, self-help, and evidence-based resources on anxiety.


Family Compass Waterloo Region  Family Compass is your first step to finding community-based services and supports for parents, youth and children in Waterloo Region.

Quick Access  Front Door Mental Health: Access to Child and Youth Mental Health Services in Waterloo Region – 519-749-2932

Here 24/7 – 1-844-437-3247 (HERE247)  Here 24/7 is your front door to the addictions, mental health, and crisis services provided by 11 agencies across Waterloo Wellington.

Mental Health Helpline  Crisis Services of Waterloo Region (available 24 hours a day/7 days a week) – 519-744-1813 or 1-844-437-3247

Quick-Access Counselling  KW Counselling is a multi-service agency providing individual, family, group, parenting and outreach supports to the community.

Carizon: Home  Carizon, located in Kitchener, specializes in children’s mental health, youth engagement and development, family violence, individual and family counselling, credit counselling, settlement supports, and collective wellness.

Adult / All Ages Resources  WRSPC Waterloo Region Suicide Prevention Council

How We Help  Ray of Hope – four areas of service: Community Support, Youth Justice, Youth Employment, Youth Addiction. 519-743-2311, 230 – 659 King St E., Kitchener


Mental Health & Well-Being – Waterloo Region District School Board  Created by the WRDSB, offers links and resources to community partner information, and lists helpful FAQs to navigate tough conversations.

Caregivers’ Guide To Accessing Support For Students With Anxiety  Created by the WRDSB to help families recognize signs their child may be struggling with anxiety, while also providing resources to help them support their child. The guide also outlines the tiers of support available to students in school, depending on their level of need.

Accessing Mental Health Resources: For Students and Families  Curated by WRDSB, this news post has a list of student-specific services and organizations, in addition to parent/caregiver resources.

Parents/Guardians Resource List – Waterloo Region District School Board  From the WRDSB, this may be helpful to families interested in learning more about mental health and wellness. This webpage is a great resource to provide information on specific topics in mental health and well-being, with some providing further links to community resources.